Need Assistance?
Call 423.238.7777
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Services & Programs

The Samaritan Center provides emergency assistance for low income families and individuals in eastern Hamilton County. Assistance is available by appointment for those who live in our service area and provide documentation of need. To make an appointment call 423.238.7777, ext. 0.

The Samaritan Center provides:

  • Help with utilities, rent, or life-sustaining medications
  • Food through our Community Food Pantry
  • Clothing, furniture, and household items through our thrift stores
  • Cleaning supplies and personal care products that cannot be purchased with food stamps
  • Layettes filled with necessities for newborns
  • School supplies
  • Christmas toys
  • Life coaching to help our clients take the next steps towards sustainability
  • Much, much more!


One of the Samaritan Center's top priorities is maintaining the dignity of the people who come here for help. When clients feel that many aspects of their lives are out of control, the Center hopes to empower them by letting them be part of the process.

At every juncture, the Samaritan Center aims to prepare clients for a return to self-sufficiency. Until then, Center employees and supporters hope that the Center's services will bring Help for Today and Hope for Tomorrow to the lives of those we touch.

You will need to bring the following documentation to your appointment:

  • Photo ID
  • Proof of Residency (lease or mortgage)
  • All Bills and Expenses for the past 30 days
  • Proof of Income for the last 30 days
  • Social Security Cards for everyone in the household
  • Current Bank Statement
  • Additional items may be required

Our case managers also network with other area agencies and churches in making referrals for assistance and to ensure that assistance is provided to individuals with true need. If you do not live within our service area or you need immediate assistance when the Center is closed, call Unite Way First Call for Help at 211 or 423.265.8000.



Stock Their Lockers is an annual drive where individuals in our community collect new backpacks, pencils, paper, crayons, glue sticks, and other school supplies and donate them to the Center.

New backpacks, pencils, paper, crayons, glue sticks, and other school supplies necessities are donated to the Center. We then distribute them to families who request help or who are referred by area teachers so that those kids don't have to start the school year with a disadvantage. During this program, kids get to pick out their own supplies. Families who request help or are referred by area teachers, undergo a complete financial evaluation and then are able bring their children to the Center to choose the proper tools for successful learning.

Monetary donations given by community members for Stock Their Lockers go toward funding items that haven't come in during collection drives, these often include specialty items, such as calculators, that are specially requested by teachers.

The Samaritan Center believes that children do not choose their circumstances, nor can they change them. But with the community's support, children do not have to start the school year with a disadvantage.

To learn more about how you can become involved with Stock Their Lockers, call 423.238.7777.



Christmas Toyland is a seasonal program where we assist parents or relative caregivers in obtaining Christmas presents for their child or children, ages 0-18 (may be older, if a special needs child). Due to unforeseen circumstances, parents are sometimes unable to provide Christmas presents and that is where we step in.

In collaboration with other agencies in the community, every client is screened to validate their present need.

New toys are collected all year long to meet this need. When the Christmas Toy Shop opens, the parents pick out the gifts for their children. We want Christmas to be from them and not from the Samaritan Center. Donors, including church groups, agencies, and individuals, are not allowed to meet the parents or children they are helping.

To learn more about how you can become involved with Christmas Toyland, call 423.238.7777.



Thanks to the efforts and generosity of our faithful supporters, the Samaritan Center's Food Pantry is a great ministry to our community.

The second-largest food pantry in Hamilton County, our Community Food Pantry distributes more than 45,000 items of food each year.

We get our food supply from three sources:

Food Pantry Partners Food Pantry Partners are churches, businesses, or other groups that choose a special food (Cereal, peanut butter, jelly, rice, canned meat, etc.) to donate to the Samaritan Center on an ongoing basis to benefit those around them in need. Food Pantry Partners take on their food commitment for one year at a time. If you would like to be a partner, call for more information: 423.238.7777.

Food Drives and Individual Donations If you, your church, or your business would like a more short-term commitment, consider doing a food drive for the Center. We also appreciate individual donations, which can be dropped off at the Center's office Monday through Thursday 9:00am - 4:00 p.m. If you cannot come during these times, call 423.238.7777 to make special arrangements.

The Samaritan Center assists thousands of clients through our Community Food Pantry. If you need assistance with food, please make an appointment with a case manager by calling 423.238.7777. We give out a range of assistance depending on the level of need and family size.

Sometimes we give one-time assistance; other times we give ongoing assistance through monthly food boxes. All assistance is distributed during an appointment with a case manager.



Health screenings, events, and information fairs offer practical health information. The Samaritan Center believes that when people live healthier lives, they are better able to serve God and to enrich their community.

That’s why we do our best to emphasize health within our facility, hosting events such as healthy cooking demos, promoting screenings such as mammograms, emphasizing proactive behavior such as staying hydrated, and more.


Lifestyle Coaching: The Samaritan Center also works with a board-certified emergency room physician, who, on an appointment basis conducts free lifestyle coaching to clients and community members. To make an appointment, give us a call at 423.238.7777.

Foot Care: The Collegedale SDA Church offers foot care once a month on Thursdays from 1:00-3:00pm on a first come/first served basis. For more information call 423.396.2134. A $3 donation is suggested.

To learn more about our upcoming health events, keep your eye on our Latest News, subscribe to our E-Newsletter, or give us a call at 423.238.7777.





Social Services
9231 Lee Highway
Ooltewah, TN 37363

Social Service Hours
Monday-Thursday • 9am-4pm
Friday-Sunday • Closed

Staff   © 2017 The Samaritan Center  |  9231 Lee Highway  |  Ooltewah, TN 37363

System Administrators:
SurfN Development